Excellence in Care, Strength in Community 

As a mission-driven not-for-profit organization, we take seriously our responsibility to invest in understanding and meeting the diverse healthcare needs of all individuals, ensuring that everyone—regardless of financial barriers—receives the care they need. Our dedicated team, along with many partners throughout the Reno County region, helps us significantly contribute to the health and well-being of our community.

This report offers a glimpse of how we touch and improve the health and the lives of people throughout the region. It is a testimony to the commitment and leadership of our medical staff, board of trustees, employees, volunteers, and community partners, whose dedication to service touches many lives and makes our community a better place.

As HRMC and our community watched the coronavirus pandemic play out on a global scale, it was easy to feel helpless. Healthcare workers were being tested physically and emotionally. However, the healthcare providers of Reno County made it a priority to support each other and our community. A Reno County COVID clinical committee was created and met frequently (at times weekly), sharing resources and information to ensure we were meeting the community’s needs. This meant sharing testing supplies, vaccines, and manpower. Starting in December 2020, it became a priority to vaccinate our healthcare workers and then our residents. Our staff members committed to vaccinating healthcare workers in our facility and volunteering approximately 840 hours helping the Reno County Health Department execute multiple vaccine distribution clinics for the community.

Hutchinson Regional Medical Center garnered national attention for our early adoption and high utilization of monoclonal antibody treatments for outpatient COVID-19 patients. HRMC was a leader in implementing this treatment for COVID-positive individuals with risk factors that increased their chances of severe illness and hospitalization. Operation Warp Speed, a public-private partnership initiated by the U.S. government, recognized HRMC’s efficiency in utilizing this treatment. Reno County’s strong network of healthcare providers was key to ensuring quick, effective distribution.

One of HRMC’s focuses this year is providing smoking cessation education to our staff members and patients. Reno County has an adult smoking rate of 17%. Working with the Reno County Health Department, education was provided to respiratory services, cardiac rehabilitation, pulmonary rehabilitation, and behavioral health staff members focusing on the KanQuit program, a free, state-supported tobacco cessation resource. By equipping staff with this education, we ensure that patients receive comprehensive guidance and support to achieve optimal health.

A second area of priority is the opioid crisis. Throughout the year, HRMC worked with Reno Recovery Collaboration to provide resources and leadership to fight substance misuse and improve quality of life for all. Within the hospital, the Pain Management and Opioid Stewardship Committee has worked on house-wide improvements such as appropriate pain reassessments, effectiveness of pain management, and the implementation of non-pharmacologic pain interventions. HRMC has created a K-TRACS link within our electronic health record system to assist physicians and advanced practice providers in tracking prescription history for controlled substances. Nursing services has implemented the Michigan Opioid Safety Score (MOSS), a tool that incorporates patient risk, respiratory rate, and sedation into one bedside score to improve safety during opioid therapy. Since its introduction in June 2021, MOSS has been used 600-750 times per month, improving patient safety outcomes.

Forty-four percent of Reno County residents suffer from chronic illnesses such as cardiovascular disease, diabetes, and respiratory disease. HRMC has focused on education for congestive heart failure (CHF) patients. As heart failure remains the leading cause of hospitalization among older adults, our team has created a targeted CHF education program that includes sodium management, daily weight tracking, medication adherence, and symptom monitoring. By expanding our education efforts to hospital telemetry staff and community health organizations, HRMC empowers patients to take an active role in their health and reduce readmissions.

At Hutchinson Regional Medical Center, our commitment remains clear—to provide compassionate, innovative care that strengthens our community’s health and well-being.