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Patient Guide

Patient Guide

Important Information About Your Stay​

As a locally owned community hospital, Hutchinson Regional Medical Center is dedicated to providing the highest quality medical care to tens of thousands of our neighbors. If you find yourself admitted to the hospital, it’s our goal to make you feel like the only one in our care. The following information will help you and your primary caregiver(s) make your stay as positive as it can be.

Helpful Links​

For complete patient information, please see the Patient Handbook provided upon admission. For visiting hours and other guest information, go to our Families and Visitors page. For our Campus Map and Hospital Wayfinding Map, click here. We encourage our patients and guests to read all the information provided to you. Please use the following links for these important matters:

In-Room Conveniences

Telephone Information

In-Hospital Calls:
Dial the last four digits only.
Local Calls
To make a local call from a patient room, dial “9” for an outside line. There is no charge for local calls.
Long-Distance Calls:
To make a long-distance call, dial “0” to reach the operator. All toll or long-distance calls must be made collect or with a credit card and cannot be placed on your hospital bill.

TV Channels







2

Weather Channel

27

FOX News

50

AMC

3

KSNW (NBC)

28

ESPN2

51

Animal Planet

4

KSAS (FOX)

30

TNT

52

BET

6

POP

31

MTV

53

Comedy Central

7

Fox Business

32

ION TV

54

E!

8

KPTS (PBS)

33

Lifetime

55

FS1

9

WGN

34

HGTV

56

Bravo

10

KAKE (ABC)

35

Food Network

57

Travel Channel

11

OWN

36

A&E

58

Cartoon Network (CN)

12

KWCH (CBS)

37

Discovery Channel

59

Game Show Network (GSN)

15

KDCU/Spanish Channel

38

TLC

62

HRHS

17

C-Span 2

40

Disney

64

Golf Channel

18

C-Span

41

Nickelodeon

66

Fox Business Live

19

C-Span 3

42

Freeform

67

Hallmark Channel

20

MeTV

43

TV Land

68

Hallmark Movies Mysteries

21

PBS Kansas Explore

44

History Channel

69

FXX

22

Cox Spectrum Sports

45

NBC

70

IDTV

23

QVC TV

46

TruTV

71

EWTN

24

MSNBC

47

CMT



25

CNN

48

CNBC



26

HLN

49

TLM Domestic



Wireless Access — WIFI is available as a courtesy to our patients and visitors. This service is easy, does not require any hospital staff intervention and is provided free of charge.

During Your Stay

Personal Belongings

Personal care items such as contact lenses, eyeglasses, hearing aids, and dentures can be stored in your bedside stand when not in use. To help avoid damage or loss, please do not put them on your bed or food tray. Leave valuables like jewelry or cash at home or give them to a trusted relative or friend to take home. Hutchinson Regional Medical Center is not responsible for replacing personal belongings.

Nursing Shift Change and Bedside Reports
Daily 7:00 a.m. and 7:00 p.m.

During each nursing shift change the outgoing nurse will introduce the incoming nurse. The team will update the patient and family about the patient’s progress, medicine being given, and any tests scheduled for the day. This is a good time for the patient, family, or patient advocates to ask questions.

Guest Services​

At Hutchinson Regional, every patient, family member or friend is a guest. Guest Relations is designed to create positive experiences for all of our guests. Your satisfaction and quality of care are our top priorities. The Guest Relations staff is available to discuss any requests and/or questions you may have at 620-513-3866. 

Patient Satisfaction

Our goal is to provide the best quality of care. If you have any questions or concerns about your care, please speak with your nurse or nursing supervisor. If they are not able to resolve your issue or grievance, please contact the Patient Care Supervisor at 620-513-3545.

You also have the right to file your grievance or complaint with:

Kansas Department of Public Health            
1000 SW Jackson St.
Topeka, KS 66612
785-296-1500

The Joint Commission Office of Quality and Patient Safety
1 Renaissance Blvd.
Oakbrook Terrace, IL 60181
patientsafetyreport@jointcommission.org

Campus and Wayfinding Maps

Click to enlarge maps

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